Privacy Policy

 Our Personal Data and Privacy Policy in line with new data protection legislation (GDPR), which came into force on 25th May 2018.

This privacy policy sets out how Reset K9 Training uses and protects any information that you give us when you use this website.

Reset K9 Training may change this policy from time to time by updating this page. Please make sure that you keep up to date with our policy details.

In order to process your enquiry and provide you with the best possible level of service, we may need to collect information for sending you information about our products and services. This may include your name, address, email address and telephone number. This information is in accordance of the GDPR 2018.

We would like to assure you that we are 100% committed to protecting your privacy and security.

We will not, under any circumstances, pass on any information we have collected about you to any third party. All personal information is held securely to ensure that no other party is able to view your details.

If you wish to check the information that we hold about you, you can do this at any time by emailing us. If the information is inaccurate, we will delete it or correct it immediately. We may request proof of identity before disclosing sensitive information to you.

We do not endorse sending ‘spam’ mail and will only send you information relevant to you regarding future dog training or behaviour events that we may be running, and our monthly newsletter. You are able to unsubscribe at any time.

Cookies Statement

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you in anonymous form from other users of our website and helps us to provide you with a good experience when you browse our website. The cookies we use are ‘analytical’ cookies, which allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using the site.

You may delete and block all cookies from the site, by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

Payment And Newsletter Processes

We use QuickBooks, JotForm and MailChimp to provide us with services which are needed to run our business and help assist us with our work and who process your information for us on our behalf. All of these companies are located in the United States.

Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website, joining our mailing list or paying for one to one classes from us.

If you would like further information about the identities of our service providers, however, please contact us directly via our contact form or by email and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such service providers, for example).

Electronic Newsletter

The details you submitted will be retained for the use of keeping you up to date with events that we have organised, for as long as you remain subscribed (i.e. you have a right to unsubscribe at any time) or if we decide to cancel this service.

MailChimp

Information you submit to us when you sign up for our newsletter (your email address) is held on MailChimp’s servers. You can access their privacy policy here.

PayPal

When you pay for goods and services via PayPal, information about your order and the processing of your order may be transferred outside the European Economic Area. PayPal may transfer information they process about your order outside the EEA. Where they do so, they will ensure appropriate safeguards are in place. You can access PayPal’s privacy policy here.